Help get this topic noticed by sharing it on Twitter, Facebook, or email.

BLOB field uploaded file thumbnail not getting refreshed/changed

Whenever i upload a file using BLOB adapter option provided COT, the thumbnail gets updated as per the image. But when i try to edit the file and change the uploaded file with a new one and save the record, the thumbnail remains the same of the previous file and is not getting updated. But while clicking on that thumbnail, i am getting the file that i have uploaded last. Just the thumbnail is not getting refreshed. Please team, help me with this issue ASAP. I am using COT 8.5.5 Touch UI
5 people have
this problem
+1
Reply
  • Hi.

    I have been bitten by this one.

    In my case, I am not even using a blob adapter, it is being saved into a database table.

    Then I found this other post:
    http://community.codeontime.com/codeo...

    It looks like the same.
    So, the thing should be updated in 5 minutes, but that is going to be a big issue to the users who update their Attachments just to see the same thumbnail, thinking it didn't work and trying again and again... (it happened to this one), and then once I clicked on the image, it opened the updated one, making it a bit weird.

    So, at this point, is there a workaround to make the thumbnail refresh right after the user press Save?

    Thanks in advance.

    Ivan
    (COT 8.7.13.0, Unlimited, TouchUI, SPA)
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Maybe this is part of the same blob caching issue, but my list view shows some of the thumbnails, but not all of them. If I edit the record, the image is there, but when I close the form, the thumbnail is not showing in the list. I am also using database image fields.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Hi Allen.

    Yep, we are suffering with the same problem. And it looks like we won't get much attention.
    So, I have decided to follow a new approach, maybe this could be usefull.
    If someone has any advice on this, I would appreciate any answer. Here it goes:

    Does anybody here have a working, deployed, commercial COT application which uses blobs for attachments, product image, pictures and the such in it, where users can edit and change the current content of it?

    If so, have you ever had a complaint about this issue from your users, where they change the image and it doesn't show immediately in the thumbnail it has been changed?

    And, if so, have you got a good explanation you give to them that has been succesful accepted by the user?

    If you can share that, I could use it too instead of trying to fix the problem with the images cached timeout of 5 minutes to get refreshed after changed.

    Thanks in advance.

    Ivan
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • Nah, wrong strategy.
    I am yet to master the dynamics of this forum. :-)
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated